Our Support & Service Commitment

Bench Testing & Diagnostics

Even the most reliable technology can sometimes present a tricky issue that is difficult to diagnose in the field. When you’ve encountered a problem that can't be solved over the phone, you can send the problematic unit to our dedicated Christchurch facility. Here, our technicians will perform a comprehensive diagnostic process to pinpoint the exact cause of the issue.

Our diagnostic process provides you with:

• A definitive answer: We move beyond speculation to give you a clear, evidence-based diagnosis of the fault.
• Cost-effective solutions: By identifying the specific issue, we help you avoid the unnecessary cost of replacing entire systems or components that are still perfectly functional.

This service is designed to save you time, eliminate frustration, and get you back to full operational status. If you're facing a challenging technical issue, contact our support team to see if our bench testing service is the right solution for you.

Please note we don't provide component level repairs.