It is important that you know how we protect your information

What information we collect from you and why

When you order a product or service from our website, we require your name, email address, shipping address and billing address. This allows us to process and fulfill your order and to notify you of your order status. If you decide to sign up for our mailing list we will require your email address which we use to email you information you have requested. By using the Viewtech Limited website, you consent to the collection and use of this information by Viewtech Limited Ltd for the purpose it was given.

You have a right to this information or to have it updated or deleted at anytime. Please contact sales+policy@viewtech.co.nz.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Use of cookies and why we use them

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

1. Essential Cookies (Strictly Necessary for Shopping & Website Function)

These cookies are vital for our website and online store to work as expected. They enable core functions like adding items to your shopping cart and navigating our site. Without these, you wouldn’t be able to shop with us or use some of our basic features.

• wordpress_test_cookie: This cookie is used by our website to check if your browser is set to allow cookies. It helps ensure the site works correctly for you. (Session)
• woocommerce_cart_hash: This cookie helps our store know when your shopping cart contents change, ensuring your cart accurately reflects what you’ve added. (Session)
• woocommerce_items_in_cart: Similar to the above, this helps us determine if there are items in your shopping cart. (Session)
• wp_woocommerce_session_[hash]: This cookie assigns you a unique ID so our store can keep track of your shopping cart as you browse our products. It ensures your cart is saved if you navigate away and return within a short period. (Expires in 2 days by default)
• __stripe_mid: This cookie is used by our payment gateway to provide fraud protection. (Expires in 1 year by default)
• __stripe_sid: This cookie is used by our payment gateway to provide fraud protection. (Expires in 30 minutes by default)

2. Analytics & Performance Cookies

These cookies help us understand how visitors use our website, such as which pages are most popular or how long people stay on a page. This information helps us improve our website and your experience. This data is usually aggregated and anonymous.

• Google Analytics Cookies (e.g., _ga, _gid, _gat_gtag_[property-id]): These cookies collect anonymous information about how you use our website, including the pages you visit, the time spent on each page, and your general geographic location (e.g., country). This helps us analyse website traffic and performance. (Durations vary, typically from a few minutes to 2 years)

Managing Your Cookie Preferences

You can typically control cookies through your web browser settings. Most browsers allow you to block all cookies, accept only certain types of cookies, or delete cookies when you close your browser. Please note that if you disable essential cookies, some parts of our website, especially the shopping cart, may not function correctly.

Agreement

By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change it by posting a new version on our Site.